Helping adolescents and young adults (AYA) with cancer manage identity distress: Enhancing clinician-AYA patient communication to promote identity development

Objective A cancer diagnosis during adolescence and young adulthood (AYA) disrupts AYAs’ identity formation, a critical task for healthy development, and contributes to psychological distress called identity distress. Clinical communication is central to promoting AYAs’ healthy identity development. We sought to identify aspects of clinician-diagnosed AYA communication that can promote AYAs’ identity development and potentially buffer them from distress. Methods In-depth, semi-structured interviews were conducted with two groups (AYA oncology clinicians and diagnosed AYAs). Transcripts were thematically analyzed to capture communication that clinicians and AYAs perceive promotes AYAs’ identity development and buffers related distress. Results Fourteen diagnosed AYAs and 7 clinicians identified three clinician- or AYA-led communication approaches and associated strategies that they perceive can buffer identity distress and promote identity development: 1) clinicians’ using person-centered communication (e.g., empathic communication); 2) promoting AYAs’ control/self-management of care (e.g., not dictating AYAs’ behavior); and 3) prioritizing/seeing the person behind the patient (e.g., knowing the AYA as a person). Conclusion/practice implications Both AYA oncology clinicians and diagnosed AYAs can communicate in ways that protect AYAs’ identity development and related psychological well-being. Findings can be implemented into targeted communication skills interventions to teach health-promoting behavior and augment AYAs’ psychosocial oncology care.