DiaryHelper: Exploring the Use of an Automatic Contextual Information Recording Agent for Elicitation Diary Study
Proceedings of the CHI Conference on Human Factors in Computing Systems(2024)
摘要
Elicitation diary studies, a type of qualitative, longitudinal research
method, involve participants to self-report aspects of events of interest at
their occurrences as memory cues for providing details and insights during
post-study interviews. However, due to time constraints and lack of motivation,
participants' diary entries may be vague or incomplete, impairing their later
recall. To address this challenge, we designed an automatic contextual
information recording agent, DiaryHelper, based on the theory of episodic
memory. DiaryHelper can predict five dimensions of contextual information and
confirm with participants. We evaluated the use of DiaryHelper in both the
recording period and the elicitation interview through a within-subject study
(N=12) over a period of two weeks. Our results demonstrated that DiaryHelper
can assist participants in capturing abundant and accurate contextual
information without significant burden, leading to a more detailed recall of
recorded events and providing greater insights.
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