Digital Transformation in Remote Learning and WorkAn Externality of the COVID-19 Pandemic

The COVID-19 pandemic changed the world in multiple ways. The global lockdown forced people to adopt remote learning and work, creating many examples of different organizations (government agencies, businesses, and educational institutions) adapting to this new paradigm through digital transformation. In this article, we review how educational institutions have digitally transformed teaching and learning processes into remote learning and how government agencies and businesses have re-engineered their business processes to facilitate remote work worldwide. Based on this review, we further discuss how our society will embrace these new working and learning paradigms in the post-COVID-19 era.