Knowledge hiding and occupational stress affecting employees' performance: comparative analysis from emerging and advanced economies

KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE(2024)

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摘要
This study examined the impact of knowledge hiding (KH) and occupational stress (OS) on the employees' performance (EP) within the logistics businesses in the contrasting economies: Canada, United Kingdom, India, and Pakistan. The matrix-based questionnaire circulated and total 224 valid responses (56 from each country) out of 408 sample gathered through networking, disproportionate quota, and purposive sampling technique. For the data analysis, PLS-SEM was employed. The results showed that knowledge hiding and occupational stress affect the performance of the employees negatively in all considered distinctive economies. Interestingly, the usage of funnel approach revealed that higher knowledge hiding (KH) is evident in Canada and the UK (developed economies) as compared to Pakistan and India (emerging economies). The comparison revealed that the knowledge hiding is higher than the occupational stress in affecting the employees' performance. Furthermore, knowledge hiding creates unfriendly environment with higher depression and anxiety, that are contributing factors towards lower performance at all levels of the organisation.
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关键词
Knowledge hiding,employees' performance,contrasting economies,causes of knowledge hiding,consequences of knowledge hiding
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