Lack of verified Inclusive Technology for Workers with disabilities in industry 4.0: a systematic review

Technologies from Industry 4.0 enhance human skills and capabilities in production. These advanced manufacturing and digital technologies unlock opportunities to integrate individuals with unique abilities into industrial environments, helping to attain social sustainability. However, the validation process with end-users in real-world manufacturing tasks ensures the technology is robust and aligned with individual needs. However, the topic is in its early stages, and only a few papers concerning validation have emerged in journals. This paper presents a systematic review utilising the PRISMA methodology to examine validated technologies proposed to empower differently-abled workers in the manufacturing sector. The supporting technologies were identified and sorted into four categories: collaborative robots, augmented reality, assistive technology, and gamification. Within the reviewed papers, quantitative and qualitative evidence emerged, showcasing how individuals with challenges proficiently employed technology to complete assembly tasks, elevate their working speed, and reduce the error rate. Nevertheless, there remains a lack of information concerning usability, intuitiveness, and ergonomic considerations. Furthermore, there's an ongoing requirement for long-term studies, standardised methodologies, and statistical assessments conducted by a representative cross-section of participants. Beyond its influence on organisational social responsibility, this research aims to transcend the realm of cultivating a potential new workforce for manufacturing companies.