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Time saved is time earned: Implementation of an agile workflow system in a high-volume radiation oncology centre Workflow optimization in radiation oncology

crossref(2024)

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Abstract
Abstract Aims and Objectives: To evaluate operational efficiency gains when utilizing an agile digital workflow system (DWS; OncFlow®) in the Radiation Oncology clinic over standard workflow (SW). Materials and Methods Two Radiation Oncology teams in the same institution, one using DWS and the other SW, were prospectively assessed to compare the following operational parameters: consultation waiting time, communication errors, and data retrieval. We employed non-parametric tests and an unpaired t-test for statistical analysis. Results Digital workflow patients experienced a median consultation waiting time of 5.5 minutes (95% CI: 4.7–6.3) compared to 17.9 minutes (95% CI: 14.2–21.6) in the standard workflow, with the difference being significant (p < 0.0001). Communication-related incidents each month were significantly lower in the DWS group, with a median of 1 incident (range: 0–3) compared to 4 incidents (range: 1–5) in the SW (p < 0.001). Planned data retrieval was also considerably faster with DWS. Conclusion Digital workflow systems significantly reduce consultation waiting times and communication errors, enhancing efficiency in the Radiation Oncology clinic. Faster data retrieval also reduced research turnaround time. Broader application in more diverse working environments is warranted.
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