Procedural fairness in ethnic-cultural decision-making: Benefits, processes and minority and majority group perspectives

As nations worldwide diversify, societal institutions are increasingly faced with the challenging task to resolve issues regarding ethnic, cultural, and linguistic matters. In the present contribution, we review evidence for a theoretical model that highlights the relevance of procedural fairness for dealing with such ethnic-cultural issues. Our collective model of procedural fairness (CPF) explains the reactions to fairness enactment of different stakeholders: Minority groups that receive fair treatment, third-party minority groups, and the majority. For minority groups, ethnic-cultural procedural fairness effects emerge through self-categorisation processes, leading to positive leader evaluations and decision acceptance, as well as increased feelings of societal inclusion, well-being, and social trust. For the majority group, CPF holds that responses to ethnic-cultural procedural fairness are driven by higher-order moral standards of rightful conduct towards disadvantaged group members. Taken together, the present contribution accentuates the usefulness of ethnic-cultural procedural fairness as a social engineering tool in diverse societies.