Patient's informational needs and outreach preferences: A cross-sectional survey study in patients with hepatobiliary malignancies

•Hepatobiliary (HB) patients are not well-informed about screening programs.•HB patients prefer to learn about the treatment, symptoms, and screening programs.•Educational interventions for outreach are preferred to be online.•HB patients are less interested in live events.•Most HB patients do not feel well-informed about tumor board recommendations.