Unveiling the Impact of Employee Engagement on Firm Performance: The Crucial Moderating Role of Supervisory Behaviors

Purpose: This study seeks to investigate the intricate correlation between employee engagement and organizational success, with a particular emphasis on the impact of supervisor behaviors on this association. Design/Methodology/Approach: This study utilized a quantitative approach to investigate the relationship between organizational success and employee engagement in IT-related firms located in Pakistan. The data was gathered by disseminating self-administered questionnaires to individuals, employing convenience sampling techniques. 280 responses were collected and subsequently evaluated using various statistical techniques. Findings: The proposed linkages were confirmed through subsequent examination using structural equation modeling. The results indicate that the behavior of supervisors has a significant influence on how employee engagement directly affects the overall performance of the firm. Implications/Originality/Value: The provided discoveries hold significant implications for companies aiming to improve employee engagement and attain a lasting competitive advantage. By giving priority to leadership strategies that offer support and empowerment, companies can develop a more engaged workforce, leading to enhanced productivity and in general organizational performance.