Socially Interactive Agents as Cobot Avatars: Developing a Model to Support Flow Experiences and Weil-Being in the Workplace.

This study evaluates a socially interactive agent to create an embodied cobot. It tests a real-time continuous emotional modeling method and an aligned transparent behavioral model, BASSF (boredom, anxiety, self-efficacy, self-compassion, flow). The BASSF model anticipates and counteracts counterproductive emotional experiences of operators working under stress with cobots on tedious tasks. The flow experience is represented in the three-dimensional pleasure, arousal, and dominance (PAD) space. The embodied covatar (cobot and avatar) is introduced to support flow experiences through emotion regulation guidance. The study tests the model's main theoretical assumptions about flow, dominance, self-efficacy, and boredom. Twenty participants worked on a task for an hour, assembling pieces in collaboration with the covatar. After the task, participants completed questionnaires on flow, their affective experience, and self-efficacy, and they were interviewed to understand their emotions and regulation during the task. The results suggest that the dominance dimension plays a vital role in task-related settings as it predicts the participants' self-efficacy and flow. However, the relationship between flow, pleasure, and arousal requires further investigation. Qualitative interview analysis revealed that participants regulated negative emotions, like boredom, also without support, but some strategies could negatively impact well-being and productivity, which aligns with theory.