What’s Behind the Learning Management System: Algorithmic Design in Online Learning

Online learning requires intentional design of learner experiences. As we use Learning Management Systems (LMS) to design instruction, there is a need for awareness of what operates behind the LMS platform. Algorithms, coded within the LMS, are used to create personalized experiences, answer common questions, and provide immediate feedback. Algorithms built into LMS can assess learners’ current knowledge level and deliver tailored instruction to facilitate students’ mastery of material. It can show students what they have accomplished and what they still need to complete. Advanced analytics allows instructors to better understand students’ learning needs and adapt their instruction to meet them. Chatbots can answer common questions quickly which reduces frustrating delay. They can also augment students’ feelings of accomplishment. Despite the benefits of algorithms, there are some dangers. Algorithms used for decision-making may seem impartial. Instead, depending on the information used to train artificial intelligence and machine learning, many algorithms take human bias and magnify discrimination. This paper considers the power of algorithms and ways to incorporate algorithmic design in online learning. We will share practical implications for designers and educators so that they maintain control over what’s behind the LMS wall to ensure that they make decisions related to students’ ability to progress in their learning more effectively. This control allows designers and educators to protect individuals’ privacy, promote inclusivity, and foster diverse learning opportunities.