Immersive Facility Management—A Methodological Approach Based on BIM and Mixed Reality for Training and Maintenance Operations

Abstract Innovation technology in industries including manufacturing and aerospace is moving toward the use of Mixed Reality (MR) and advanced tools while Architecture, Engineering and Construction (AEC) sector is still remaining behind it. Moreover, the use of immersive technologies in the AEC digital education, as well as for professional training, is still little considered. Augmented and Mixed Reality (AR/MR) have the capability to provide a “X-ray vision”, showing hidden objects in a virtual/real overlay. This feature in the digital object visualization is extremely valuable for improving operation performance and maintenance activities. The present study gives an overview of literature about the methodologies to integrate virtual technologies such as AR/MR and Building Information Modeling (BIM) to provide an immersive technology framework for training purposes together with the Digital Twin Model (DTM)-based approach. Furthermore, the Facility Management (FM) tasks’ training on complex building systems can benefit from a virtual learning approach since it provides a collaborative environment enhancing and optimizing efficiency and productivity in FM learning strategies. For this purpose, the technological feasibility is analyzed in the proposed case study, focusing on the realization of a methodological framework prototype of immersive and interactive environment for building systems’ FM. Cloud computing technologies able to deal with complex and extensive information databases and to support users’ navigation in geo-referenced and immersive virtual interfaces are included as well. Those ones enable the DTM-based operation for building maintenance both in real-time FM operators’ training and FM tasks’ optimization.