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Evaluation of Operational Performance and the use of e-Business Technology for the Implementation of Supply Chain Management which has an Impact on Customer Loyalty at PT. DHL Global Forwarding Indonesia

Ellen Seasafira,Prasadja Ricardianto,Edhie Budi Setiawan, Siti Maimunah,Zaenal Abidin

Zenodo (CERN European Organization for Nuclear Research)（2023）

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Key words
supply chain management,supply chain,dhl global forwarding indonesia,operational performance,customer loyalty,e-business
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