TopicAns: Topic-informed Architecture for Answer Recommendation on Technical Q&A Site

TechnicalQ&Asites, such as StackOverflowandAsk Ubuntu, have been widely utilized by software engineers to seek support for development challenges. However, not all the raised questions get instant feedback, and the retrieved answers can vary in quality. The users can hardly avoid spending much time before solving their problems. Prior studies propose approaches to automatically recommend answers for the question posts on technical Q&A sites. However, the lengthiness and the lack of background knowledge issues limit the performance of answer recommendation on these sites. The irrelevant sentences in the posts may introduce noise to the semantics learning and prevent neural models from capturing the gist of texts. The lexical gap between question and answer posts further misleads current models to make failure recommendations. From this end, we propose a novel neural network named TopicAns for answer selection on technical Q&A sites. TopicAns aims at learning high-quality representations for the posts in Q&A sites with a neural topic model and a pre-trained model. This involves three main steps: (1) generating topic-aware representations of Q&A posts with the neural topic model, (2) incorporating the corpus-level knowledge from the neural topic model to enhance the deep representations generated by the pre-trained language model, and (3) determining the most suitable answer for a given query based on the topic-aware representation and the deep representation. Moreover, we propose a two-stage training technique to improve the stability of our model. We conduct comprehensive experiments on four benchmark datasets to verify our proposed TopicAns's effectiveness. Experiment results suggest that TopicAns consistently outperforms state-of-the-art techniques by over 30% in terms of Precision@1.