Who can help me? Understanding the antecedent and consequence of medical information seeking behavior in the era of bigdata.

Jiwei Sun,Shujie Zhang, Min Hou,Qian Sun,Fenglin Cao,Zhonghao Zhang,Guiyao Tang,Xingyuan Wang,Ling Geng,Linlin Cui,Zi-Jiang Chen

Frontiers in public health（2023）

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Abstract

This study extends knowledge of information seeking behavior by proposing an integrative model and expands the application of stress coping theory and information processing theory. Additionally, it provides valuable implications for patients, physicians and public health information service providers.

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Key words

medical information seeking,satisfaction with information,information overload,patient-physician relationship,stress coping theory,information processing theory

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