Artificial Intelligence, VR, AR and Metaverse Technologies for Human Resources Management
Social Science Research Network(2024)
Abstract
Human Resources (HR) technology solutions encompass software and hardware
tools designed to automate HR processes, gather, process, and analyze data,
utilize it for strategic decision-making, and execute HR professionals' tasks
while prioritizing security and privacy considerations. As with numerous other
domains, Digital Transformation and emerging technologies have commenced
integration into HR processes. These technologies are utilized by HR
professionals and various stakeholders involved in HR operations. This study
evaluates the utilization of Artificial Intelligence (AI), Virtual Reality
(VR), Augmented Reality (VR), and the Metaverse within HR management, focusing
on current trends and potential opportunities. A survey was conducted to gauge
HR professionals' perceptions and critiques regarding these technologies.
Participants were the HR department officers, academicians who specialized in
HR and staff who had courses at diverse levels about HR. The acquired results
were subjected to comparative analysis within this article.
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Key words
human resources management,vr,metaverse technologies,artificial intelligence
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