What is Your Current MINDSET? Categories for a satisficing exploration of mobile point-of-interest recommendations

Sruthi Viswanathan, Behrooz Omdivar-Tehrani,Jean-Michel Renders

PROCEEDINGS OF THE 2022 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS (CHI' 22)(2022)

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Abstract
Is recommendation the new search? Recommender systems have shortened the search for information in everyday activities such as following the news, media, and shopping. In this paper, we address the challenges of capturing the situational needs of the user and linking them to the available datasets with the concept of Mindsets. Mindsets are categories such as "I'm hungry" and "Surprise me" designed to lead the users to explicitly state their intent, control the recommended content, save time, get inspired, and gain short-cuts for a satisficing exploration of POI recommendations. In our methodology, we first compiled Mindsets with a card sorting workshop and a formative evaluation. Using the insights gathered from potential end users, we then quantified Mindsets by linking them to POI utility measures using approximated lexicographic multi-objective optimisation. Finally, we ran a summative evaluation of Mindsets and derived guidelines for designing novel categories for recommender systems.
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Key words
MINDSETS, Category-based interface, Satisficing, POI recommendation, POI exploration, urban exploration, Multi-objective optimisation
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