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Learning from Errors in Digital Patient Communication: Professionals’ Enactment of Negative Knowledge and Digital Ignorance in the Workplace

Rikke Amalie Agergaard Jensen,Charlotte Jonasson,Martin Gartmeier,Jaana Parviainen

JOURNAL OF WORKPLACE LEARNING（2023）

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Key words
Learning from errors,Health-care digitalization,Digital patient communication,Professional collaboration,Negative knowledge,Digital ignorance
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