Quality Of Nursing Care And Its Relationship With Cancer Survivors Satisfaction: A Cross-Sectional Study In Oncology Health Center

Dalal Yehia, Ja’far M. Alkhawaldeh, Al-Mu’taz Bellah Abu Fares,Ola A. Kutah,Noha M Al-Shdayfat, Alaa Hassan,Raya Alhusban, Hala Habashneh

Journal of Pharmaceutical Negative Results(2022)

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摘要
Background: Quality of nursing care is one of the successful factors in health care services and is considered a major contributor toenhance excellent quality of hospitals.Purpose: The aim of this study is to explore the effect quality of nursing care on patient satisfaction in cancer center.Methods: A cross-sectional design was carried out for this study in the largest cancer center. 196 oncology nurses and 120 cancerpatients were selected randomly and data were collected by using two self-reported questionnaires. Both descriptive and inferentialstatistics were used to answer the research questions for this study.Results: The study results showed that there is a positive relationship between quality of nursing care and patient satisfaction.Conclusions: All nursing staff have to participate in the monthly meeting that coordinated by a quality membership in the unit, todiscuss and share their opinion about new issues related to quality of care.Implications for practice: Nursing administration should try to ensure adequate staffing level and that nurses have a sufficient time toparticipant in quality program in the hospital.
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