The power of information design in enhancing the organization of information and course material in an online Virtual Learning Environment (VLE)

Abstract The way information is organized and designed on virtual learning environments (VLEs) is poor (e.g., unclear, unattractive and overwhelmingly dense). This study evaluates and redesigns a VLE platform to enhance access to information and course material. A three-stage user-centred mixed-methods research approach was used with students taking part as co-creators of education, researchers, designers and end-users. Results show that performance was significantly better with two layouts designed following information design principles and a user-centred research process, than with the existing layout. Participants’ opinion also reflected this same trend. A set of guidelines to improve the design of VLEs is provided.