Facilities management and earthquake risk reduction: The TURNkey project

Abstract Reducing vulnerability and improving resilience of the existing built environment to disaster events is a complex multidisciplinary challenge in which facilities managers need to contribute an understanding of the impact that a disaster event could have on both their hard and soft facilities. Facilities managers also need to identify potential operational, physical and corporate adaptations/mitigations that can support continued business function during and after a disaster event. This paper describes work in progress to develop an earthquake forecasting, early warning and rapid response system that business and critical infrastructure organisations can use as part disaster risk reduction and business continuity planning. Focusing on theory and methods, the paper considers the different aspects of resilience from a facilities management perspective and presents findings from a participatory action research programme that developed a series of use-cases to explore the potential impact of earthquake forecasting, early warning and rapid response on an organisation’s vulnerability and resilience to an earthquake; and identifying physical, operational and organisational mitigation interventions that can reduce an organisation’s disaster risk. The paper concludes the need for facilities managers to understand the different aspects of resilience and to apply the most appropriate to their hard and soft facilities management systems.