Issues and Challenges with Information Systems for Asset Management, Maintenance and Reliability

Technological changes have been happening in production facilities and infrastructure industries in an ever-increasing rate for asset management. maintenance and reliability. The use of an Asset Management System (AMS) in line with ISO55000 as a documented system and supported by information system is a long- term journey and development efforts will continue to be an essential part of its utilisation for retaining value of and realising value from assets. It is essential to regularly update information, systems and technologies to meet operational, legal, and regulatory requirements (Hastings, 2021). Data integrity is important factor in AMS. While changes are inevitable, the use of AMS must incorporate both the need to make changes, and the ability to exercise control over the validity of changes (Hastings, 2021). A management team that meticulously cares about its assets and incorporates a proactive culture by demonstrating leadership and providing necessary support for excellence to asset management supported by data driven risk informed decisions through effective utilisation of information systems is key to success of any organisation. Good practices in data collection, recording and analysis using user-friendly information system, capability and motivation are essential for risk informed and value driven decision making through systems, tools and technologies. This helps in moving to higher levels of asset management maturity and utilisation of information system for reducing costs, risks and enhancing performance. The scope of this article is limited to some sectors, their issues and challenges and related needs in this area from user perspective. It covers literature review along with reflections from industries on the current gaps, lessons learned and opportunities for improvements.