Rapid Digitalization in Pandemic Times: Investigation of the Leadership Role in Managing Information and Communication Overload in Higher Education Institutions in Kuwait
Proceedings(2023)
Abstract
The advancement of technology paved the way for significant improvements in higher education institutions (HEIs) as much as it was associated with sizable pressures for individuals, implied by the challenging task of managing enormous volume of information from digital communication channels. This research is addressing two main objectives. First, explore the extent of Information and Communication Overload (ICO) that accompanied the digital transformation in Kuwaiti HEIs and accelerated amidst the Covid19 pandemic. Second, assess the conditions that are/could be used in those organizations to mitigate ICO and any of its adverse effects.
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Key words
digital transformation,information overload,communication overload,leadership,higher education institutions
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