Improvements in the Warehouse of a Danish Transport and Logistics Company Through a WMS Implementation

The purpose of this study was to solve a problem in the warehouse belonging to a Danish transport and logistics company. The detected issue was the inefficiency of the system used to manage warehousing and storage operations. Thus, this study aimed to achieve improvements to the performance of the warehouse and increase efficiency through the implementation of the warehouse management system (WMS) internally developed by company. The method used to achieve the goal was the implementation of the WMS ILIAS. From the collected results it was found that, of the 63 checked functionalities, the implemented software only possessed 27 (about 43%). With the process changes, there was also registered improvements in the picking time, in the storage utilization, the average dock to stock time, order accuracy, on the number of orders picked per hour and for the movements executed per hour. The inventory accuracy also reached a high level of accuracy.