Just Do Something: Comparing Self-proposed and Machine-recommended Stress Interventions among Online Workers with Home Sweet Ofice

CHI 2023(2023)

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摘要
Modern stress management techniques have been shown to be efective, particularly when applied systematically and with the supervision of an instructor. However, online workers usually lack sufcient support from therapists and learning resources to self-manage their stress. To better assist these users, we implemented a browser-based application, Home Sweet Office (HSO), to administer a set of stress micro-interventions which mimic existing therapeutic techniques, including somatic, positive psychology, meta cognitive, and cognitive behavioral categories. In a four-week feld study, we compared random and machine-recommended interventions to interventions that were self-proposed by participants in order to investigate efective content and recommendation methods. Our primary fndings suggest that both machine-recommended and self-proposed interventions had significantly higher momentary efcacy than random selection, whereas machine-recommended interventions ofer more activity diversity compared to self-proposed interventions. We conclude with refections on these results, discuss features and mechanisms which might improve efficacy, and suggest areas for future work.
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关键词
Stress, Interventions, Online Workers, Machine Learning, Self-proposed, Self-management
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