Indications of food insecurity in the content of telephone calls to a community referral system.
PloS one(2023)
Abstract
Information seeking for food-related resources through 211 is a problem-solving source for people living in a complex social environment. Indications of food insecurity through these calls validate the use of these calls as a proxy measure for food insecurity. Interventions should be designed to increase awareness about the available resources and address the co-existing social needs with food insecurity.
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Key words
food insecurity,telephone calls,community referral system
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