Integrated System for real-time calculation of the Environmental Footprint of a Hotel

In this work we present the design, development, and evaluation of an integrated system for monitoring hotels' environmental data, offering at the same time an app for the customers to preview these data in real-time. The system integrates a platform for calculating the environmental footprint of the hotels and a benchmarking tool for comparing hotels' environmental achievements, supporting decision-making from their managers. A number of sensors (pool sensor, weather station, indoor air quality sensors), installed in the hotel areas monitor and send the required data to the online monitoring platform. A dashboard is also available for a free preview, where the hotels are able to advertise their real-time measurements to the public. The system was evaluated using the ISO/IEC 25022:2016 and the results are promising so as usability is concerned but also as the satisfaction of the end users.