Phrase-frames in business emails: a contrast between learners of business English and working professionals

A phrase-frame (p-frame) is a multi-word sequence with a one-word variable within the sequence (e.g., it is * to). P-frames are important components of language production and can demonstrate phraseological patterning. This study examined p-frames retrieved from one learner business emails corpus (1,413 texts based on the Education First-Cambridge Open Language Database) and one working professional email corpus (1,145 texts from the Enron email dataset). P-frames were investigated both quantitatively and qualitatively in terms of their structural char-acteristics, functional characteristics, and variability. Our results showed that the working professionals and the learners of business English used p-frames differ-ently. The working professionals used p-frames in ways that aligned with written conventions, whereas the learners of business English used p-frames in ways that did not accord well with written conventions. This difference was detected by comparing tendencies in function-word frames and frames for referential function. In addition, p-frames used by the working professionals displayed a higher degree of variability than those by the learners of business English. This study facilitates an under-standing of learners' p-frame use in English for business purposes and suggests that p-frames be incorporated into the teaching and learning of L2 business writing.