The Yin and the Yang of New Technologies

Imagine technology as a living being. Perched on its left shoulder is a miniature angel, representing the good uses and beneficial consequences of the technology. On its right shoulder is a small devil, the bad or unintended consequences of the technological application. Every technology that I know has these two potential results: one that we might call “good,” and the other we might deem “bad,” or, at least, “undesirable.”