Effects of User Construction Behavior on User Experience in a Virtual Indoor Environment

The metaverse elicits an extensive range of user curiosity by attractive virtual indoor environments, in which users can solve different tasks and conduct enormous collaborations. However, limited interaction methods are slowing down this development process, and the understanding of how such methods impact user experience is limited. To address this problem, we conducted a lab experiment with 150 valid participants to analyze the effect of user construction behavior on user satisfaction, perceived performance, and recommendation intention. By using the PROCESS 3.3 model, the results show that a higher level of participation facilitates satisfaction, which is a complete mediator that has a significant positive effect on perceived performance. Additionally, recommendation intention is positively affected by both satisfaction and perceived performance. Demographic factors could also generate significant impacts on user experience. We discuss the theoretical explanations, as well as design implications. Taken together, this study represents the first inquiry into the relationship between user construction behavior and user experience, thereby laying the groundwork for future interaction methods.