Veteran knowledge, perceptions, and receipt of care following visits to VA emergency departments for ambulatory care sensitive conditions.

Kristina M Cordasco,Alicia R Gable, Gracielle J Tan,Anita H Yuan,Kathleen Yip,Mana Khafaf,Ron D Hays, Jessica P Faiz,Neetu Chawla,David A Ganz

Academic emergency medicine : official journal of the Society for Academic Emergency Medicine（2022）

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摘要

VA should prioritize implementing processes for EDs to efficiently communicate Veterans' needs to follow-up care providers, and systems for reaching out to Veterans and/or arranging for care prior to Veterans leaving the ED. VA should also enhance practices using multi-modal approaches for educating Veterans about recommended ED follow-up care and improve mechanisms for Veterans to communicate with follow-up care providers.

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关键词

ambulatory care,veteran knowledge,emergency departments,visits,receipt

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