Design of Conversational Components to Facilitate Human-Agent Negotiation

With burgeoning interest in the industry and among citizens about the potential of human-AI partnerships [10], academic researchers have been pushing the frontier of new modalities of peer-level and ad-hoc human-agent collaboration [5, 11]. We are particularly interested in research on agents representing human users in negotiating deals with other human and autonomous agents [9]. We present the design motivation and critical components of the conversational aspect of our agents entry into the Human-Agent League of the Automated Negotiation Agent Competition. We explore how language can be used to promote human’s likeability, even in the domain of a competitive negotiation.