Exploring challenges for Conversational Web Browsing with Blind and Visually Impaired Users
Conference on Human Factors in Computing Systems(2022)
摘要
BSTRACT Conversational AI is changing the way we interact with digital services. However, there is still a lack of conversational paradigms facilitating access to the Web. This paper discusses a new approach for Conversational Web Browsing, and introduces a design space identified through a user-centered process that involved 26 blind and visually impaired users. The paper also illustrates the conceptual architecture of a software framework that can automatically generate conversational agents for the Conversational Web.
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