Mental health indicators in the hospitalization process in a Brazilian psychosocial care network

We aim to present the use and viability of mental health indicators at a Brazilian reference psychiatric hospital. We elaborated a Business Process Model and Notation based model of the patients’ hospitalization process based on semi-structured interviews with managers and professionals of the hospital. We analyzed the model and selected a set of 6 mental health indicators, based on evidence-based practice from other countries, using information from several Health Information Systems regarding hospitalizations from 2013 to 2017. In Brazil, there is a lack of methods for the manager to measure the actions carried out in mental health. Thus, the method proposed in this article can be used as metrics to assess the impact of public policy implementation and to assist planning and decision-making based on evidence in mental health.