Developing an Enterprise Diagnostic Index System Based on Interval-Valued Hesitant Fuzzy Clustering

Global economic integration drives the development of dynamic competition. In a dynamic competitive environment, the ever-changing customer demands and technology directly affect the leadership of the core competence of enterprises. Therefore, assessing the performance of enterprises in a timely manner is necessary to adjust business activities and completely adapt to new changes. Enterprise diagnosis is a scientific tool for judging the development status of enterprises, and building a scientific and rational index system is the key to enterprise diagnosis. Considering the large number of enterprise diagnostic indicators and the high similarity among indicators, this study proposes a selection method for enterprise diagnostic indicators based on interval-valued hesitant fuzzy clustering by comparing the existing indicator systems. First, enterprise organizations are considered as the starting point. Through the key analysis of relevant indicators of domestic and foreign enterprise diagnosis, enterprise diagnosis candidate indicators are constructed from three aspects, namely enterprise performance, employee health, and social benefit. In view of the ambiguity and inconsistency of expert judgment, this study proposes an interval-valued hesitant fuzzy set based on the characteristics of hesitant fuzzy sets and interval-valued evaluation. For improving the interval-valued hesitant fuzzy entropy function, an interval-valued hesitant fuzzy similarity measurement formula considering information features is designed to avoid the problem of data length and improve the degree of identification among indicators. Then, the similarity, equivalence, and truncation matrices are constructed, and the interval-valued hesitant fuzzy clustering method is used to eliminate redundant indicators with repeated information. The availability of the proposed method is illustrated via an example, and the key indicators in the enterprise diagnostic index system are found. Finally, the advantages of the proposed method are discussed using comparative analysis with existing methods. A rational and comprehensive enterprise diagnostic index system was constructed. The system can be used as a scientific basis for diagnosing the development of enterprises and providing an objective and effective reference.