Textual variations affect human judgements of sentiment values
Electronic Commerce Research and Applications（2022）
Abstract
•Text variations like letter repetition, letter capitalization, emoticon, different punctuations are found to have additional sentiment value compare to the plain text.•People tend to use text variations to express their emotions within text.•Text variations can play a significant role in affecting the interpretation of text reviews.•Current sentiment tools should take into consideration different text variations.
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Key words
Sentiment analysis,Text analysis,Classification algorithms,Text mining,NLP tools,computer mediated cues (CMC),Punctuation
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