Emotions and consumers’ adoption of innovations: An integrative review and research agenda
Technological Forecasting and Social Change(2022)
摘要
•Emotions have a multifaceted and complex influence on innovation adoption.•Emotions’ cognitive content should be considered when modelling innovation adoption.•Emotions are elicited by other targets than the innovation itself.•Emotions’ influence on adoption changes through the phases of the process.•Emotion regulation explains the non-deterministic influence of emotions.
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关键词
Consumers,Technology,Discrete emotions,Integrative review,Innovation adoption,Affect
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