Impact Assessment of SRM Practices on SCM Performance in Indian Automobile Industry

SRM has emerged as a key function in supply chain management (SCM). Currently, businesses are struggling to optimize their supply quality & cost, supply flexibility, supplier innovation, and supplies planning. Since the complexity of the supply chain is high in automobile sector as compared to other manufacturing sectors and hence it demands high level of relationship with the suppliers. The purpose of the study was to understand the impacts of supplier relationship management (SRM) practices on SCM performance and the results imply that SRM practices have high correlation&direct impact on SCM performance. The research concluded that maximum use and optimisation of SRM practices result improved supply chain performance which is desired for each business as it increases the overall profitability and customer satisfaction.