Service-learning and inclusive education in the initial training of teachers. Assessing student satisfaction

Service-learning (SL) forms, together with action-research, a tandem that is being strengthened in universities to promote the quality of teaching through participation and social reflection. This article narrates the process followed in the Faculty of Teacher Training of the University of Santiago de Compostela to turn a classroom experience into a consolidated SL project, in collaboration with the National Organization for the Blind of Spain (ONCE). From this, an investigation has been proposed, which is framed within a project of R&D&I, and whose objective is to evaluate the satisfaction of the students who participate in the service-learning project, and in turn to know the skills acquired in this process. A mixed ex-post-factual methodology (quantitative-qualitative) has been followed. For this, two validated instruments have been used: a semantic differential (oswood scale) and semi-structured group interviews with the students involved. The results indicate a high degree of satisfaction with the project, by enhancing learning and future professional practice, as well as with the service provided to the community. As an aspect that could be improved, the students highlight the little time spent planning, organizing and executing the service, given the four-month nature of the subject.