Quality system based in iso 9001:2015 and the impact in the improvement of the indicators in a gastrointestinal endoscopy unit

Aims The ISO 900:2015 is a Quality System based in the risk evaluation and the continuous improvement of the organization, but could improve the usual indicators that we have in a Gastrointestinal Endoscopy Unit? Our objective was to evaluate the improvement of some of the most usual indicators in Gastrointestinal Endoscopy in our Unit, after to get the certification ISO 900:2015 in March 2019. From the request of the endoscopy to the post procedure, including endoscope reprocessing, traceability, and the management of the tissue sampling.