Human-Centered Design of GRE Preparation Applications for Non-Native English Speakers

The Graduate Record Examination (GRE) is a primary barrier to entry into US graduate programs for non-native English speakers. The goal of this study is to develop a GRE preparation mobile phone application for non-native English speakers through the human-centered design cycle. We conducted a Cognitive Task Analysis and Knowledge Audit for the Magoosh GRE App to identify the most difficult tasks while using the app. We proposed features to help with the most difficult tasks and implemented the most promising feature through iterative prototyping taking into account user feedback. Usability testing for the most recent prototype demonstrates the need for a GRE preparation app targeted at non-native English speakers. Results show that the additional functionality added in the prototype shows promise for assisting non-native English speakers in studying for the GRE.