Challenges and Opportunities in Collaborative Vulnerability Research Workflows

Proceedings of the Human Factors and Ergonomics Society Annual Meeting(2020)

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摘要
Recently, cyber reasoning systems demonstrated near-human performance characteristics when they autonomously identified, proved, and mitigated vulnerabilities in software during a competitive event. New research seeks to augment human vulnerability research teams with cyber reasoning system teammates in collaborative work environments. However, the literature lacks a concrete understanding of vulnerability research workflows and practices, limiting designers’, engineers’, and researchers’ ability to successfully integrate these artificially intelligent entities into teams. This paper contributes a general workflow model of the vulnerability research process, and identifies specific collaboration challenges and opportunities anchored in this model. Contributions were derived from a qualitative field study of work habits, behaviors, and practices of human vulnerability research teams. These contributions will inform future work in the vulnerability research domain by establishing an empirically-driven workflow model that can be adapted to specific organizational and functional constraints placed on individual and teams.
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