Determining factors for knowledge management, organizational learning and intellectual capital in the Jalisco public sector

Knowledge as the most valuable resource of the organization, takes relevance in the current knowledge society. Thus, in the public sector, the preponderant need for the appropriation of knowledge as part of organizational learning and the generation of intellectual capital, through knowledge management, stands out. In this context, the objectives of this research focus on identifying the necessary factors for the measurement of Knowledge Management, Organizational Learning and Intellectual Capital in the public sector of Jalisco, in order to have an instrument supported theoretically and verified by means of the present empirical test, as well as the generation of a contribution to the state of the art in the social economic-administrative sciences. The scales used are from Rodriguez-Ponce (2007), Castañeda and Fernandez (2007), and Chahal and Bakshi (2015), appropriate to the Mexican public context. Through a cross-sectional study and a simple random probability sampling of 305 employees of the Jalisco public sector of social assistance, the results were obtained that allowed the identification of nine factors for the explanation of these variables, in addition to that the instrument showed a reliability index adequate to statistical parameters.