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Impact of National Measures Connected to Covid-19 Pandemic on the Hotel Front-Office Communication Themes

Stepan Chalupa,Karel Chadt,Jirina Jenckova

IBIMA Business Review（2021）

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Abstract
The Covid-19 pandemic caused several changes in business operations, and influenced several processes in the hospitality industry and other economic sectors. Previous research was mainly focused on analyzing previous pandemics and creating recovery plans and strategies.
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Key words
pandemic,communication,front-office
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