Exploring appropriate ERP framework towards Indian small and medium enterprises using decision tree.

Small and medium enterprises (SMEs) enhance the outcome of the various business processes through implementing an ERP framework. However, they face the problem of selecting the appropriate ERP, as it entails a large upfront capital expense, leading to question the sustainability of SMEs, especially during the pandemic. A cloud-based ERP system can reduce the risk to a certain level due to their low infrastructure cost and flexible payment options but this has its own constraints. Thus, selection of the appropriate ERP is always a challenge, which motivates the current researchers to explore a decision tree-based technique to predict the most suitable framework that needs to be adopted by a SME in a specific situation. The inferences drawn from the decision tree clearly shows the efficacy of the implemented technique as the right decision can be derived easily by traversing the tree.