Covid-19 Pandemic Crisis Affects The Emotional Intelligence and Psychological Well-Being of Lppkn Counseling Clients

It is often heard that mental health issues have a detrimental effect on one's life. If ignored, this issue will become more acute and severe in society. They are following this situation, whether the counseling services offered at the National level can efficiently address this mental health issue. Therefore, this study evaluated the relationship between emotional intelligence and psychological well-being among counseling clients in LPPKN Pahang, Malaysia. The purposive sampling technique was used to collect 143 counseling clients to answer the questionnaire. SmartPLS software was used to psychometrically evaluate the questionnaire form's data content and test the research hypotheses. The analysis results yielded several significant findings: first, there was a positive and significant relationship between self-awareness and psychological well-being. Second, there is a positive and significant relationship between emotional regulation and psychological well-being. Third, there is a positive and significant relationship between self-motivation and psychological wellbeing. Fourth, there is a positive and significant relationship between social awareness and psychological well-being. Fifth, there is a positive and significant relationship between social skills and psychological well-being. The findings of this study confirm that emotional intelligence is an essential determinant of psychological well-being. These findings are expected to assist practitioners in understanding the diversity of scopes and perspectives related to emotional intelligence and how it continues with the psychological well-being of a counseling client. Next, the best management plan and action can be planned in detail to help clients maintain their emotions and well-being in the face of life crises.