Evaluation Criteria and Assessments for Effective User Experiences, Web Accessibility, and Interaction for Visually Impaired Users

To date, the advancement in web and internet technologies have changed the way on how people interact with computer software/application. Information is much easier to accessed, processes can be performed faster, and interaction can be controlled fully by users. However, the complexity of the web accessibility, application interaction, and components of user experience were also increasing. Thus, to fulfil the web usability requirements and its comprehensiveness, web experts’ verification and validation are required to support the overall design modelling including its internal strength of the domain. This paper will elaborate and discuss the main criteria included in the verification and validation processes towards visually impaired users. We built our evaluation (usability) criteria based on previous research and represent them as questionnaire for qualitative assessment of a web application. The main objective is to propose the best evaluation criteria for a web evaluation and assessment usability to support the design modelling and interaction effectiveness among visually impaired users. It will include better technology understanding on both design and evaluation criteria of the whole domain structure including their interactivity that reflect the web accessibility, application interaction, and user experience components. The proposed evaluation criteria will be focusing on three section, called interaction characteristics, user experience components, and the outcome of the final judgement. We envisage effective and comprehensive evaluation criteria that could be integrated and provide positive feedback from the experts’ review and their findings.