"How dare you?!": A self-verification perspective on how performance influences the effects of abusive supervision on job embeddedness and subsequent turnover

PERSONNEL PSYCHOLOGY(2022)

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摘要
Higher-performing employees are extremely important to organizations due to their superior contribution to unit performance and vaulted value within their teams. In turn, they espouse higher work-specific self-worth (WSSW) evaluations that influence how they react to abusive supervision. Taking a self-verification perspective, we theoretically explain how performance (through WSSW) augments the aversive nature of abusive supervision, which in turn affects higher-performing employees' job embeddedness and subsequent decisions to quit their jobs. Across three field studies, our model is supported as we find that performance is positively related to WSSW, which magnifies the negative effects of abusive supervision on satisfaction. Consequently, we discover that as job performance (and in turn self worth) increases, abusive supervision indirectly reduces job embeddedness and increases turnover through two forms of satisfaction. We expound upon how these findings contribute to both theory and practice.
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关键词
abusive supervision, job embeddedness, job performance, satisfaction, self-worth, voluntary turnover
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