UNTANGLING THE NEEDS OF REFUGEES IN MALAYSIA: THE WAY FORWARD

Background and Purpose: NGOs have become the most vital actors in meeting refugees' needs in Malaysia; alas, most of these concerns cover basic needs such as food, health care, and education. In this regard, this study investigates other forms of NGOs assistance that ought to be provided to Malaysia's refugee communities to enhance living standards. Methodology: This study employs a qualitative approach consisting of semi-structured interviews with Somalian, Rohingya, Pakistani and Syrian refugees. Data were collected during observation trips in Penang, Kedah, Selangor, Kuala Lumpur, and Johor to comprehensively understand these diasporic communities, notably regarding the challenges refugees face in Malaysia. Findings: The data indicated that refugee communities are significantly in need of proper and accessible channels through which they might share their grievances, temporary shelters, mental health care, and language classes. The team concluded that these forms of assistance ought to be made available to all refugee communities in Malaysia. Without such forms of assistance from NGOs, refugees' lived realities are made invariably more difficult; this is in addition to their vulnerability to forces that threaten their security. Contributions: This paper provides insights into the needs of refugees in Malaysia based on interviews and observations conducted with them. Based on the findings, this research provides recommendations to NGOs to ameliorate life necessities for refugee communities.