Understanding person-centered dementia care from the perspectives of frontline staff: Challenges, opportunities, and implications for countries with limited long-term care resources

•Person-centered dementia is socially and culturally relevant in developing countries with limited long-term care resource.•Facilitating person-centered communication should be a key domain when educators are designing training sessions for care aides.•Healthcare professionals need additional training to gain the skills needed to find formal and informal ways to interact more frequently with frontline staff.•Care aides’ mental models need to be altered by the sensemaking of person-centered care.•Care aides need to be encouraged to take more adaptive and active roles in leading case presentation and discussions.